Vehicle Claims Step-by-Step

The claims process should be easy and we do our best to make that your reality. Below is a step-by-step guide to the vehicle claims process.

Step 1

If your car is not safe to drive, please call Roadside Assistance at 800-426-2014 to have your car towed to a repair facility.

Step 2

If your car is safe to drive, please drive to the repair shop of your choice.

Step 3

Your repair shop will take it from here. They will file the claim on your behalf once they have diagnosed the issue and update you on the claim status.

Vehicle Claims
(8am-4pm EST. M-F)

If you have any questions regarding your claim, feel free to call 800-475-0935 to speak to one of our dedicated Vehicle Claims Agents.